Shipping policy

We offer shipping throughout New Zealand. Shipping rates are calculated at checkout once you enter your delivery address. If you would like an estimate prior to this, please contact us.

Some items may be available for local pickup. If you're interested in this option, please contact us through our Contact Us page for availability and instructions.

We use multiple trusted couriers to deliver your order, and tracking information will be provided via email when your order is dispatched.

Processing Time: Orders are processed within 1–5 working days after payment is received.
Delivery Time: Delivery usually takes 1–15 working days after dispatch, depending on your location.

If you have any questions, please call us at 021 306 022 or email us at info@idohome.co.nz — we're happy to help.